• Autor(es) : JONKER, Cara
• 01 de maio de 2015

The measurement of emotion work is beneficial to organisations in that it is through emotion work that employees meet their job requirements. Research Purpose: The purpose of this study was to provide a framework of emotion work measurements, to determine the psychometric properties of emotion work ...

• Autor(es) : BARSADE, S. G.
• 01 de maio de 2015

Over two decades of research has indicated that group affect is an important factor that shapes group processes and outcomes. We review and synthesize research on group affect, encompassing trait affect, moods, and emotions at a collective level in purposive teams.